Return and Exchange Policy

We want you to be 100% happy with your purchase. If for any reason you need to make a return or exchange on an item purchased at ceciliassteel.com, please email us at cecilia@ceciliassteel.com within 14 days of purchase delivery (as recorded in USPS tracking information.)

Please note:

  • Item returned needs to be in new condition and in original packaging.
  • Return shipping will be at your cost.
  • Returned item’s package needs to have a tracking number.
  • Returns and exchanges are only accepted when following the above steps and approved by email by Cecilia’s Steel.